Impact in New Orleans


Strategic Planning and Partnerships End Homelessness for Veterans in New Orleans

Project Overview

Under Executive Order of the Mayor and supported by HUD’s Office of Special Needs Assistance Programs, Cloudburst has provided intensive technical assistance to help New Orleans. The technical assistance facilitated in better addressing the increasing numbers of homeless individuals and families living on the streets. Faced with a homeless population, affected by Hurricanes Katrina and Rita, the Mayor summoned a call to action for the City to better organize itself and its community partners to leverage resources to address the large numbers of homeless persons.

To meet this challenge, Cloudburst facilitated the development of a 10-Year Plan to End Homelessness in New Orleans over a 100-day intensive process. The process resulted in the New Orleans Interagency Council on the Homeless (ICH), which includes public, private, nonprofit, other government and consumer members.  The ICH oversees and guides all strategy to prevent and end homeless throughout the City. 

Technical assistance for New Orleans during this time also helped the City to achieve full expenditure of its Homeless Prevention and Rapid Re-housing Program by 2012; to direct $5M in expiring HOME funds toward housing renovation and tenant-based rental assistance specifically for homeless persons; and to achieve compliance with the HEARTH Act and ESG rule, including expending sunset funds before they expired.  

Project Outcomes

  • Developed a community driven coordinated assessment system.
  • Increased capacity and knowledge around new CoC (i.e., HEARTH) and ESG regulation.
  • Improved coordination and accountability between the City of New Orleans and the Continuum of Care.
  • Created HMIS data sharing use and disclosures for program monitoring and strategic planning.
  • Developed system-wide performance measurement.
  • Addressed serious structural and capacity issues to meet the expenditure deadline for ESG Sunset funds.
  • Facilitated rapid release of over $1.2 million in accrued HPRP invoicing.
  • Supported success to achieve 60% spend-down goals on federal and State contracts.
  • Reorganized Supportive Housing Program portfolio in which the total CoC funding award was not reduced and all grantees retained their full SHP award; reduced time from application to contract by 75%.
  • Notably, working through these integrated components, the City of New Orleans successfully ended Veterans homelessness at the end of 2014.